Back To Homepage
Back To Homepage    Contact Us    عربي  |  English         
Consumers > Protecting your rights > Legal framework
[ Print ] [  email ] T | T
Legal framework

The following provides the full texts of laws and regulations that define consumer rights in relation to telecommunication use.

Consumer Protection law
The Consumer Protection law sets the general rules relating to the protection of consumers and the safety and quality of goods and services. This is an unofficial translation of Consumer Protection Law 659.
Click here for full document

Consumer Affairs Regulation
The Consumer Affairs Regulation outlines the rights and obligations of service providers and consumers in relation to public telecommunications services.
For more information on this Regulation, click here

Code of Practice for Value Added Services (VAS)
The code of Practice for VAS will protect consumers in relation to Value Added Services and will emphasize the Value Added Services Providers’ responsibility in ensuring that the content, promotion and operation of all their Value Added Services comply with all conditions of this Code.
For more information on this Regulation, click here

Follow us on

© 2008 TRA. All rights reserved.